The Best Technology for Small Law Firms

Jan 16, 2021

Patrick Carver
Founder, Constellation Marketing

When we take a look at businesses today, including legal practices, it’s almost impossible to ignore the conversation about Artificial Intelligence. No doubt, technology has its fair share of superfans (and criticisms), and the argument probably won’t end anytime soon.

In fact, there have been records of slower adoption of technology-based tools in small law firms compared to larger legal companies. According to a 2018 survey conducted by the American Bar Association (ABA), only 4% of participants from small law firms said they used AI, while 30% of participants from larger legal firms attested to using AI in their practice.

We won’t be discussing the age-old controversy of whether or not robots will take the place of lawyers in the near future―that’s not going to happen anyway. Instead, we’re going to share some of the best tech software that will enhance your workflow and foster a successful legal practice.


Common Technology Used by Small Law Firms

Solo practices and small law firms frequently have to fill multiple roles with the small number of workers available. Hence, managing a small law firm can prove difficult in the long run without the right tools in place.

From equipment like simple fax machines to software like ZapierZaps, the list of legal technologies is practically endless.

Getting on the tech train shouldn’t be as tricky as you may worry that it is. Some standard tech software tools used by small law firms include:

  • Unified communications

When asked what areas technology had the most significant impact in their day-to-day workflow, most attorneys mentioned communication and research. For small law firms, getting in touch with remote clients and co-workers becomes a herculean task, especially when they don’t have the option of splashing out cash on hiring a receptionist.

A Unified communications as a service (UCaaS) system improves both external and internal communications for law firms. It enables SMS, virtual meetings (conferences), voice calls, and chat apps, among other features that significantly increase productivity.

  • Legal analytics

Apart from communication, legal research work is another integral component of small law firms. Again, technology saves the day in this regard. By having numerous legal analytics tools, firms can now save both time and stress when processing a ton of data (internal law firm data, individual data, or legal industry data). Apart from its legal research benefits, legal analytics software also assists in e-discovery, predictive analytics, marketing, business insights, and lots more.

  • Note-taking

Ask any professional lawyer what they do for most of their day, and taking down important notes will find its way at the top of that list. There are great technologies that provide a seamless note-taking experience for the busy attorney, and it’s become a commonly adopted software within many firms.

  • Data security & storage

There is an ever-increasing need to protect client data from external hacks, especially within law firms. Law firms should adopt tools like Firewall security and email security, amongst other cybersecurity measures. Storage is also crucial, and there are cloud storage platforms that prevent data loss.

  • Accounting/Time-tracking

Accounting software can help law firms reduce errors and save time on accounting tasks. With these tools, payments and billing are also improved. Adopting an efficient time-tracking software will also help your law firm accurately track time spent with clients.

  • Customer Relationship Management (CRM)

CRM is another fantastic software used by most small law firms today. The reason behind this isn’t far-fetched as it helps increase client acquisition and management.


Here Are the Best Technologies for Small Law Firms


    1. Clio: Case Management Software

With features like time-tracking, client billing, and file management, Clio’s tech tool does almost everything a law firm could ever wish for.


    2. Google Workspace: Email, Calendar, Cloud Storage, and more

Considered as simply the best digital productivity tool by many businesses, Google Workspace (formerly known as G Suite) has everything, including Google Docs, Gmail, Calendar, Drive, and many other dynamic cloud-based apps.


    3. QuickBooks

Only a few accounting software integrates effortlessly with the legal industry’s unique demands, and QuickBooks is one of them. This cloud-based software helps small law firms set up billing rates and remote payroll assistance and outsourcing. What’s more, small law firms can also integrate QuickBooks with Clio.


    4. LexisNexis

LexisNexis is the leading legal analytics tool when it comes to providing valuable insights to help lawyers make essential decisions. With this law data analytics tool, law firms can now stay updated, logically analyze depositions, and litigate cases.

To always remain a step ahead of the competition within the legal space today, it’s crucial to adopt the best technology for small law firms. With the recommendations above, you’re off to a flying start in this regard!